SRL3 Voice Commands
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The voice commands never work.. 0 out of 50 times!
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Just spent loads of money on a Shoie gt air 3 and a srl3 the voice command for hey Sena dose not work and there is no solution to the problem out thereI have a srl2 in my gt air2 has been great come on Sena get your act together I will be returning helmet and coms for a full refund shame great helmet
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Its a fucking joke.
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May 2024, i just got mine with GT air 3 and voice command just doesn't work... and I thought my Cardo freecom X4 sucked... this Sena is just bad. After more than 100 attempts, I got it to lower volume once, that's it... Hard failing grade.
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I can confirm. that the SRL3 in my NeoTec3 barely picks up any command. Is Sena reading forum posts ? Communication via Mesh or Phone calls are good, though
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Same issue.
I also have the sideband enabled and hear nothing - to the point, I believed the mic was defective! Contacted Tech support here, they walked me through re-setting the unit and making a phone call, that worked okay so onto the voice commands... Checked firmware to current version and try any Hey Sena Check Battery - Nothing. Also doesn't activate Hey Google.
They escalated the case with a ticket.
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Factory re-set helped but didn;t fix all. Escalated again.
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After a few moren diagnostics the unit was warrenty replaced.
Sena support stated a defective chipReplacement unit works (mostly) a 'hey google...' command now works too.
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Sena does not have a technical assistance service for out-of-warranty products. If your intercom breaks down you have to throw it away. Play puzzle game so exciting, I usually play Block Blast.0
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