SRL Mesh 3 dropping out

Comments

7 comments

  • Extreme Ways
    Extreme Ways

    Hi. Having exactly the same issue with the same equipment. Have you had any success with this problem?

    1
  • Fire F4rt
    Fire F4rt

    Had same setup and same problem. I have to disable mesh and re-enable it, to get back to normal state.

    0
  • Extreme Ways
    Extreme Ways

    Thank you. This issue is not uncommon. Have created a ticket with Sena.

    1
  • Derek McDowell
    Derek McDowell

    Mine keeps dropping out too although at home with music playing it stays fully connected

    0
  • Fire F4rt
    Fire F4rt

    Did you get a response to your ticket?

    0
  • Extreme Ways
    Extreme Ways

    Hello,

    Yes. This was their response.

    If the firmware is up to date and there is no error, the mesh break may be in the antenna or the mesh button itself. In both cases, we would ask you to report the case to your dealer and claim your warranty.
    Please let us know if you have any further questions.

    Retailer contacted and is taking it back under warranty.

    0
  • Fire F4rt
    Fire F4rt

    LOL, the error is that the headset drops out partially from Open Mesh. The Button is not the case, because it drops partially and the same for the antenna. I hope for you that a exchange will help. I will ask my dealer also, but I don’t think that he is really happy about the tip from Sena

    0

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