50S is completely and utterly useless
1. Sena Customer Support is terrible.
2. I tried to return the unit for service and they wanted me to "record the problem and send it to them"
3. It's never worked properly since I opened the box.
4. I am a longtime Sena user and know how to setup the device correctly.
5. The volume at max is a wisper.
I absolutely hate the 50s.
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I've been using the 50s for 2 years now I find it to work flawlessly. Music from my phone or boombox . Have you tried turning up the volume on the phone or radio. My will be to loud at half volume.
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I couldn't agree more. I've had no end of issues with sound. Mesh or Bluetooth. Phone audio (music, GPS) work with all the iPhones I've had on all OS' and FW updates for the unit, but as soon as I introduce intercom in any way, with any number of people (usually just one) it ruins the phone audio and we can never hear each other properly. If we manage to get intercom to work and go without music or directions then it makes a clanging sound for both of us, sounds like when you forget to do your chin strap up and it clangs on the helmet in the wind.
I loved my 20S. Wish I hadn't changed it. Lack of updates, support etc. and zero interaction with community complaints mean I'm switching to Cardo. It's £500 for a pair of old Cardos, or £500 each for the new ones but at this point it's becoming justified as the Senas are just doing more harm than good. Such a shame, I was such an advocate.
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The volume is backwards on mine. I have to turn it up to turn it down and turn the knob in the down direction to turn it up.
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