No updates for my harley sena 50s
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My 50s is a Harley version. I have checked numerous times for updates so that I have mesh 3.0 like other riders in my group. It’s never there. When I contact technical support I’m given several different answers including update is up to harley, we don’t have updates for that product, they ( whomever that is) are working on update, we are working on it but no time line, etc. none of these seem to me to be satisfactory answers.
I’m very disappointed because all others who use sena 50s in my group have mesh 3.0. Since this upgrade seems not to be happening would you be willing to take my unit and trade for one that is upgradable?I am a loyal customer. In fact I just bought a sena 60s! I could have bought other brands but I’ve stayed loyal.
PLEASE HELP ME OUT
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Hi Bob,
Sorry to hear you've had trouble with the Harley Davidson branded version of the 50S. We can appreciate your frustration completely. Unfortunately, the firmware updates for that device aren't controlled by Sena, they're controlled by HD. The good news is, as of December, they've released an update finally that includes Mesh 3.0!
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There is no update available including Mesh 3.0.
I have the Harley Davidson branded 50s SP113.
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What version of the firmware are you running? The most recent version should be 2.0.2
If you aren't sure, download the update and run it, there's a link to it right below:
HD 50S SP113 Firmware V 2.0.20 -
Im already running 2.0.2
But that version don’t support mesh 3.00 -
That is because Mesh 3.0 is updated with the 2.1 firmware.....which for reasons I am not aware of, Harley hasn't released yet. Even though we were told about it back in December.
That's the problem, this is all up to Harley, not Sena.
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Can you send me a photo of the serial number from your device? We're going to do an old fashioned run-it-up-the-ladder and get the execs at Sena and Harley talking, find out why they haven't implemented it yet.
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