Support Agent LK
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Activity overview
Latest activity by Support Agent LK-
Support Agent LK commented,
Put in a ticket with technical support, the device may need to be replaced. US: https://www.sena.com/en-us/support/ticket/ Europe https://www.sena.com/en-eu/support/ticket/
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Support Agent LK commented,
Hi Rich, Unfortunately, neither of those helmets has audio multitasking for mesh as a feature. You will be able to do one or the other, but not both at the same time. Sorry I don't have better new...
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Support Agent LK commented,
Hi Amir, Have you contacted technical support to see if they are able to assist you? If you tell me where you're located, I can provide a link to contact them. And what model headset do you own?
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Support Agent LK commented,
Hi Costas, The Specter is a mesh-only helmet. To pair it with a Cardo Edge, you would need bluetooth intercom, which the Specter does not have. It has bluetooth connectivity, yes, but not bluetoo...
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Support Agent LK commented,
Hi Richard, Unfortunately, the ANC earbuds will only work with the 60S Evo. They will not work with the 60S. Sorry to be the bearer of bad news!
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Support Agent LK commented,
We've contacted HD to see if we can get their approval to release the 2.1 update. We've had no response so far, and if that continues, I'm being told we'll go ahead and release the update ourselves.
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Support Agent LK commented,
And it's not quite as cheap as buying the 10C Evo, Sena has just released our brand new Prism 2 camera! https://store-us.sena.com/products/prism2
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Support Agent LK commented,
Hi Sean, Well, if you want the cheapest option, the 10C Evo has got a heck of a discount on it right now! You would have to use a different clamp with it though, it's not compatible with the clamp...
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Support Agent LK commented,
The Stryker, Impulse, and Outrush 2 helmets are our current models that can handle both blue tooth and mesh intercom.
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Support Agent LK commented,
Can you send me a photo of the serial number from your device? We're going to do an old fashioned run-it-up-the-ladder and get the execs at Sena and Harley talking, find out why they haven't imple...