Support Agent LK
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Activity overview
Latest activity by Support Agent LK-
Support Agent LK commented,
We've contacted HD to see if we can get their approval to release the 2.1 update. We've had no response so far, and if that continues, I'm being told we'll go ahead and release the update ourselves.
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Support Agent LK commented,
And it's not quite as cheap as buying the 10C Evo, Sena has just released our brand new Prism 2 camera! https://store-us.sena.com/products/prism2
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Support Agent LK commented,
Hi Sean, Well, if you want the cheapest option, the 10C Evo has got a heck of a discount on it right now! You would have to use a different clamp with it though, it's not compatible with the clamp...
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Support Agent LK commented,
The Stryker, Impulse, and Outrush 2 helmets are our current models that can handle both blue tooth and mesh intercom.
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Support Agent LK commented,
Can you send me a photo of the serial number from your device? We're going to do an old fashioned run-it-up-the-ladder and get the execs at Sena and Harley talking, find out why they haven't imple...
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Support Agent LK commented,
That is because Mesh 3.0 is updated with the 2.1 firmware.....which for reasons I am not aware of, Harley hasn't released yet. Even though we were told about it back in December. That's the proble...
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Support Agent LK commented,
What version of the firmware are you running? The most recent version should be 2.0.2If you aren't sure, download the update and run it, there's a link to it right below:HD 50S SP113 Firmware V 2.0.2
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Support Agent LK commented,
Official comment Hi Jeff, Most of our newer devices support mesh, but not all of them. For example, the new Vortex headsets are bluetooth intercom only. While the Phantom series of helmets is mesh only, and does ...
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Support Agent LK commented,
Official comment Hi Olek, The Outrush 2 is a mesh intercom only helmet. While it has bluetooth connectivity to your phone, it does not have bluetooth intercom, which is where the universal intercom that would allo...
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Support Agent LK commented,
Official comment We do not have any announcements about a new version of an action camera headset at this time. Please keep an eye out on our social media channels and www.sena.com for any new product an...