John T.
- Total activity 20
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 1
- Subscriptions 0
Activity overview
Latest activity by John T.-
John T. commented,
Hey Keith - I just checked my Sena 20S accessories that came with the dual set, but there is no wall charger (only the USB cord and a cigarette lighter plug). Am I missing something? Did your packa...
-
John T. commented,
Interesting thought, Keith. I agree - the inconsistency is what's so frustrating about this situation. One week the unit holds its charge after several days of no usage, while the next week it's em...
-
John T. commented,
I received a 20S replacement main module today (March 15). Hoping this unit will hold its battery charge.
-
John T. commented,
UPDATE: I filed my request for a warranty replacement on Feb 23. Six days later, on Feb 29, I was contacted by Sena and received an RMA number. Today I mailed my defective 20S to their San Jose off...
-
John T. commented,
Thanks Keith. It’s now been a whole week since I requested a warranty return through their online warranty request form, and still dead silence from Sena. I have purchased 4 Sena’s thus far, two SM...
-
John T. commented,
So it's been 3 days since I asked for a warranty replacement, and nobody from Sena has gotten back to me. No reply, no instructions where to send the unit, nothing. Is this normal?
-
John T. commented,
Hi Keith, yes - a warranty return is the idea, which I have been dreading because it'll mean being without a communicator for however long it'll take to receive the replacement. My biggest hangup i...
-
John T. commented,
I give up. After charging the Sena for 10 hours, and leaving it turned off over night, it showed only 3 red flashes the next morning. I am returning my unit.
-
John T. commented,
After charging an empty 20S for about 15 minutes (the time it took for the charging LED to switch from red to blue and giving 4 red flashes indicating a full charge) the Sena played music (BT conne...
-
John T. commented,
PS: I went to the Long Beach motorcycle show today and spoke with Chris W. at the Sena booth about this problem, and his recommendation was to send the unit in for a warranty replacement. While tha...