Sena

1. Community
2. General Discussion
3. I need the little plastic part that ho0lds the speaker connection.

You can submit a request to our Technical Support department through our Help Desk system by submitting a ticket here http://support.sena.com/anonymous_requests/new, sending them an email at suppor...

1. Community
2. General Discussion
3. can the double tap be turned off?

You can change the Motion Sensor Sensitivity level to Low or Disable through the Configuration Menu or the Sena Smart Phone App. For more information, you can refer to this F.A.Q. http://support.se...

1. Community
2. General Discussion
3. Can I pair my sr10 with my 20s so that it mixes with phone audio (music)

The Audio Multitasking feature on the 20S is for communicating over the intercom while simultaneously listening to Bluetooth stereo music, the FM radio, or GPS directions. The 20S works on an inter...

1. Community
2. General Discussion
3. Pairing the 20S with the Handlebar Remote

You can refer to this F.A.Q. on how to pair the Sena Handlebar Remote to the 20S. http://support.sena.com/entries/69644734-How-Do-I-Pair-the-Sena-Handlebar-Remote-or-the-Sena-Wristband-Remote-to-th...

1. Community
2. General Discussion
3. Do i need an iphone or a android device to controll all the settings?

Not all of the settings can be configured using the Sena Device Manager but all of the settings can be changed in the Configuration Menu on the 20S.

1. Community
2. General Discussion
3. Do i need an iphone or a android device to controll all the settings?

You can view the latest 20S User's Guide online for more information about the Configuration Menu using your computer here: http://www.sena.com/wp-content/uploads/2016/03/UsersGuide_20S_v1.6_en_160...

1. Community
2. General Discussion
3. Battery drains when unit is turned off

Phil,  As Keith has stated, please submit a ticket to out Technical Support department so that they will be able to assist you with warranty service.

1. Community
2. General Discussion
3. GPS paired as mobile phone, is the Android App still available for setup

@Jeff: 1. The 20S needs to paired with the phone in order to use the app to create and manage a Group Intercom. With that said, you can have your phone paired to the the Zumo 665 and the Zumo 665 p...

1. Community
2. General Discussion
3. how can I tell if my 20s has the new update on it?

The Sena Device Manager, which is the program needed for updating the firmware, will indicate the firmware version after the headset has been recognized by the program. If your headset is not using...

1. Community
2. General Discussion
3. Pairing with a Phone (Galaxy s5)

Please delete the 20S from your Samsung Galaxy S5 in the Bluetooth settings. Next, perform a Factory Reset on the 20S (refer to the User's Guide on how to perform a Factory Reset). Then pair the 20...