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Hi. We're sorry to hear that you are having issues with your headset. Please contact our Customer Service department so that we can help you. You can visit https://www.sena.com/support/submit-ticke...
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Hello Arthur. We would like to inform you that Mesh 2.1 is available for the Harley-Davidson Boom! Audio 30K It was released at the end of last month and is available to download and install throug...
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Hi Nelson Trichler. The R1 EVO does not have a way to adjust the sensitivity of the microphone. However, you can mute and unmute the microphone by holding down the Center Button for 1 second.
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Hi Patrick Hunt We recommend connecting the R1 to your computer and use the Sena Device Manager to re-install the firmware on the R1 so that it can be operated properly.
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Hi Georgiy Cheshev We recommend performing a Factory Reset on your SRL2 through the Configuration Menu, delete the SRL2 from the Bluetooth menu on your phone then pair the SRL2 back to what it was ...
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Michael Haider If you go in the music apps settings and tap on the "Set as default" section there you can tap on the "Clear defaults" button. Then the next time you hold down the Center Button for ...
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Gangstigen You can download any version of the firmware for the 10U here https://www.sena.com/product/10u/downloads and use the "Browse..." button to open the firmware file in the Firmware Update s...
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Hello Massimo. The current version of the 30K Utility App for iOS is compatible with iPhones that have iOS 13 and iOS 14 installed. As you are having issues with the Android version of the 30K Util...
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A new firmware update for the Harley-Davidson Boom! Audio 30K is now available which adds support for Mesh 2.1 to make it compatible with the 50S and any of Sena's other Mesh supported headset.
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A firmware update for the Harley-Davidson Boom! Audio 30K is now available and includes the option to enable HD Speaker support.