When the SRL is not working properly or is in faulty status for any reason, you may reset by pushing the pin-hole reset button located next to the DC Power Charging & Firmware Upgrade Port. Insert a paper clip into the reset pin-hole and press the reset button for a second with light pressure. The SRL will be switched off, and you have to turn on the system back on and try again. However, this will not restore the headset to factory default settings.
Have more questions? Submit a request