Ken Kimari

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2. General Discussion
3. Does anybody get a response from these guys?

Pretty much a user forum.  If you need a technical answer from Sena call or email them.  I've found them to be pretty responsive.

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2. General Discussion
3. 20s sound volume

It has nothing to do with the 20s and everything to do with the iphone.  iphone sends audio to the 20s from both the music app and the navigation app - the 20s doesn't have control over this and yo...

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2. General Discussion
3. The Sena 20s device does not turn blue, even after hours of charging

This may be worth a shot.  I had this happen once early on.  Check battery level with the one that doesn't turn blue.  Turn on the unit and hold buttons until you hear the battery level.  If it say...

1. Community
2. General Discussion
3. The Sena 20s device does not turn blue, even after hours of charging

Output rating of your charger could be an issue as Tony said.  A 5V 1A output charger works pretty reliably compared with the majority that have a 500mA output + they charge faster.  There are lots...

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2. General Discussion
3. Shoulder Pad Triggers Tap Command

What do you mean by tap command?  

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3. say your command

Vibration can set it off if you have a lot of helmet buffet while riding.  Set the motion sensor sensitivity to low in the configuration menu or with the app.  You can also turn it off which will s...

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2. General Discussion
3. What is the secret to getting VOX phone answering to work?

Yep, the 20s has much better noise cancelling than the smh10 microphone but it requires the mic to be up against your lips, a feature that all good noise cancelling microphones share.

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3. Siri responds with "sorry I seem to have lost my internet connection"

Thanks Michael.  You've solved a problem that has been frustrating for some time!

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2. General Discussion
3. distance problem on the device

Make sure antenna is up. 2km range is only if a group is daisy chained together.  Line of sight up to 900m is possible between two units but at that distance if anything (and I mean anything!) gets...

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2. General Discussion
3. Pairing Sena 20s to Interphone F5s

You have to use the universal intercom pairing using the 20s and the phone pairing using the interphone to get them to pair.  You lose the phone connection for the interphone unless it has a second...