Thomas Barrie
- Total activity 12
- Last activity
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Activity overview
Latest activity by Thomas Barrie-
Thomas Barrie commented,
Still have heard nothing from the help desk.
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Thomas Barrie commented,
I received an inquiry from the help desk on this ticket 4 days ago and responded. I have heard nothing back on my response. Is it normal to wait many days between help desk interactions? Please let...
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Thomas Barrie commented,
Hello? :o)
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Thomas Barrie commented,
Anything on this? I Probably should have requested an RMA.. Thomas BarrieFriday at 15:18 Your request (749408) has been received and is being reviewed by our support staff.
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Thomas Barrie commented,
Your request (749408) has been received and is being reviewed by our support staff. You can also add a comment by replying to this email.
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Thomas Barrie commented,
THANK YOU ALEX! - Ticket submitted.... Tom
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Thomas Barrie commented,
Thanks all - spent too many hours on this and tossed it.
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Thomas Barrie created a post,
Need help with resetting 50s after botched firmware update
My brother's 50s was disconnected during a software update. it won't start now and the charging status light (next to where the cable attaches) is blinking red Tried the paper clip reset, and can't...
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Thomas Barrie commented,
never mind - confusion over 50S-01 vs 50S-10 crazy naming convention and not written on unit. firmware history page could be written more clearly folks
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Thomas Barrie created a post,
50s Firmware version incorrect in Sena app
I just updated my 50S to firmware 2.2.1 Why does the Sena iPhone app tell me I have 1.3.1 installed?