Thomas Barrie
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Recent activity by Thomas Barrie-
Still have heard nothing from the help desk.
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I received an inquiry from the help desk on this ticket 4 days ago and responded. I have heard nothing back on my response. Is it normal to wait many days between help desk interactions? Please let...
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Hello? :o)
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Anything on this? I Probably should have requested an RMA.. Thomas BarrieFriday at 15:18 Your request (749408) has been received and is being reviewed by our support staff.
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Your request (749408) has been received and is being reviewed by our support staff. You can also add a comment by replying to this email.
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THANK YOU ALEX! - Ticket submitted.... Tom
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Thanks all - spent too many hours on this and tossed it.
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never mind - confusion over 50S-01 vs 50S-10 crazy naming convention and not written on unit. firmware history page could be written more clearly folks