Support Agent LK
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Recent activity by Support Agent LK-
Official comment Hi there, This is Leo, with Sena tech support, Tier 2. Thank you for letting us know! We absolutely care, we will investigate the situation and find out what's going on!
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Official comment Have you tried a fault or factory reset? Give those a try, if the battery doesn't improve, contact Sena's technical support for help. May have to do a warranty exchange.
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Official comment Hi Santiago, Unfortunately, the 60X does not support music sharing.
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Put in a ticket with technical support, the device may need to be replaced. US: https://www.sena.com/en-us/support/ticket/ Europe https://www.sena.com/en-eu/support/ticket/
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Hi Rich, Unfortunately, neither of those helmets has audio multitasking for mesh as a feature. You will be able to do one or the other, but not both at the same time. Sorry I don't have better new...
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Hi Amir, Have you contacted technical support to see if they are able to assist you? If you tell me where you're located, I can provide a link to contact them. And what model headset do you own?
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Hi Costas, The Specter is a mesh-only helmet. To pair it with a Cardo Edge, you would need bluetooth intercom, which the Specter does not have. It has bluetooth connectivity, yes, but not bluetoo...
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Hi Richard, Unfortunately, the ANC earbuds will only work with the 60S Evo. They will not work with the 60S. Sorry to be the bearer of bad news!
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We've contacted HD to see if we can get their approval to release the 2.1 update. We've had no response so far, and if that continues, I'm being told we'll go ahead and release the update ourselves.
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And it's not quite as cheap as buying the 10C Evo, Sena has just released our brand new Prism 2 camera! https://store-us.sena.com/products/prism2