I gave up and purchased a pair of Cardo Packtalks!. The solution to this is simple, add a disable/lock jog dial feature in the app, done. Sena, get your offshore developers on it!
I have the same issue on my 10S and Sena's recommended solution was to move the unit up on the helmet, which is not possible. The simple solution is for Sena to do a firmware update that locks out ...