Sena

1. Community
2. General Discussion
3. Intercom Failing on Paired devise with Pillion

Please contact our Technical Support department for assistance regarding your 20S. You can visit the home page here http://support.sena.com/home to see how to contact them.

1. Community
2. General Discussion
3. Pairing with 2013 R1200RT

Perform a Factory Reset on the 20S and delete any paired devices on your BMW R1200RT to start from the very beginning. Here is a video on how to pair the 20S to a BMW R1200RT.  

1. Community
2. General Discussion
3. What is teh best way to manage 2 20S Headsets

Most people use their own phone to configure the settings on the 20S using the Sena Smartphone App or you can use the Configuration Menu on the headset. You can use the Sena Smartphone App to chang...

1. Community
2. General Discussion
3. Can the 20s connect to a Cardo PackTalk for a universal group intercom?

First, place the 20S into Universal Intercom Pairing mode by entering the Configuration Menu and selecting in the list of options. Second, hold down the Phone Button with the phone icon on the Card...

1. Community
2. General Discussion
3. Does anyone work in Sena support?

We apologize for the inconvenience and thank you for your patience. We will speak to our Technical Support department and have them assist you as soon as possible.

1. Community
2. General Discussion
3. 20s power

The 20S does not consume more power with the antenna up. Having the antenna up improves the Bluetooth connection between the 20S and any paired devices.   @Dhrtustin: Please contact our Technical s...

1. Community
2. General Discussion
3. Can the bottom button on the 20s be reprogrammed?

Unfortunately there is no way to disable the Ambient Mode button on the bottom of the 20S clamp kit. Is the message your are hearing when you move your head in a certain way "Say a command"?

1. Community
2. General Discussion
3. Will the 20S work with the new Sena Smart Helmet

The 20S is not able to be installed into the Sena Smart Helmet because the helmet will have its own Bluetooth module with features similar to the 20S as an accessory.

1. Community
2. General Discussion
3. Shoulder Pad Triggers Tap Command

You can change the Motion Sensor Sensitivity by entering the Configuration Menu and selecting "Disable" in the settings or you can use the Sena Smartphone App and disable the feature through there.

1. Community
2. General Discussion
3. drum sound Sena 20s

Please enable the Eight-Way Intercom setting on each of the 20S's through the Configuration Menu or on the Sena Smartphone App to see if that will improve the audio quality with the headsets.