robertkehl
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Recent activity by robertkehl-
I did get another video sent to me by a gentleman support agent named Alex. He showed me how to get my unit to recognize me. You have to speak very close to the mic and very clearly. The Hey Sena c...
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Well Sena sent me the replacement unit. But that unit failed to answer “hay Sena” as well. The agent I was working with pushed me up to a higher level agent. He sent me a video of him testing th...
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I think Calling the owner a crook is a little strong. But he is a A-hole for claiming voice recognition for Hey Sena Work and not fixing it in updates. If that wasn’t enough. Then He claims his ...
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For as long as I have used Sena products in my motorcycle helmets. They have not fixed any of the bug issues in there products. Their customer service is good when you open a ticket and deal with t...
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For all that are frustrated with Sena’s voice command. Please know there are no fixes comming. There issue are hardware related and can’t t be fixed with a software update. But all is not lost. Hey...
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I did but we want to use it while riding our motorcycles.
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I’ve had that happen to me several times. The app needs the USB cable to support data transfers and not just a charging USB cable. Try another USB cable that supports data transfers. Hope that hel...
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You can use the device manager on a computer if you have one to update your software. Just make sure you have a good usb to usb c cable that supports data transfer. If not your device will not be r...
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I would like to add that I’m having the same issue with the android phone not hearing me talk but I can hear him clearly. I’m using my iPhone 12 w. Srl3 with my friends latest and android phone and...
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Where are you getting the latest 1.6.1 update. My device manager for srl3 only shows ver 1.4.1 as the latest update.